top of page
2221312.png

Privacy Policy

​

Last updated: 28.10.2025
Aerialflix (“we”, “our”, “us”)
Address: 6 Newcroft Rd, Urmston, Manchester M41 9NN
Email: Email@Aerialflix.tv
Phone: 01617265183

 

1. Introduction

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use our website (https://www.aerialflix.tv) and when you receive our services (TV aerial installations, satellite dish installations, maintenance, etc.).

 

2. Data Controller

For the purposes of data-protection law, Aerialflix is the data controller. If you have any questions about how we handle your personal data, please contact us via the details above.

 

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Contact Information: name, address, email address, telephone number.

  • Service Information: details of the service you request or purchase (installation address, equipment details, service dates).

  • Payment Information: billing address, payment method (note: we do not store full payment card details unless required for recurring services).

  • Technical/Usage Data: information about how you use our website, IP address, device/browser type, cookies and similar tracking technologies.

 

4. How We Collect Data

We collect data in these ways:

  • When you contact us via the website, email, phone or service enquiry form.

  • When you request or receive our services.

  • Automatically when you visit our website (via cookies and analytics tools).

 

5. Why We Use Your Data & Legal Basis

We use your data for legitimate business purposes, such as:

  • Providing our services to you (installation, maintenance, repairs).

  • Managing our business relationship with you (quotations, invoices, service scheduling).

  • Improving our website, marketing and services (legitimate interest).

  • Complying with legal obligations (for example record-keeping).
    If you have any concerns about how your data is processed, please contact us.

 

6. Sharing Your Data

We will not sell your data to third parties. We may share your personal information with:

  • Service-related partners (e.g., payment processors, equipment suppliers) where required to fulfil a contract.

  • IT or web-hosting providers that help us operate our website.

  • Legal or regulatory authorities where required by law.

 

7. Cookies & Tracking Technologies

Our website uses cookies and similar tools (for example Google Analytics) to analyse site traffic and behaviour. You can manage or disable cookies via your browser settings; however this may affect how parts of our website function. For more information, see our Cookie Policy [link if separate].

 

8. Security & Data Retention

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or destruction. We retain your personal data only as long as necessary for the purposes set out in this policy (for example for servicing your contract, maintaining records, or fulfilling legal obligations). Once no longer required, your data will be securely deleted or anonymised.

 

9. Your Rights

Under UK data-protection laws you have rights including:

  • The right to access the personal data we hold about you.

  • The right to request correction of inaccurate data.

  • The right to request deletion of your data (in certain circumstances).

  • The right to restrict or object to processing of your data.

  • The right to data portability.
    If you wish to exercise any of these rights, please contact us at the email above.

 

10. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites; we suggest you review their privacy policies separately.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time (for instance, to comply with legal requirements). When we make changes, we will revise the “Last updated” date above and publish the updated version on our website.

 

12. Contact Us

If you have any questions or concerns about this policy or how we process your data, please contact:
Email: Email@Aerialflix.tv
Phone: 01617265183
Address: 6 Newcroft Rd, Urmston, Manchester M41 9NN

bottom of page